Refund policy

We have a 100% Customer Satisfaction Guarantee.

The customer can return a product (within 10 days of receiving it) if the product is damaged or faulty but not from a ‘change of mind’. 

The customer pays for return shipping of the product.

The customer is entitled to a full refund, gift voucher or an exchange (no questions asked). If a refund is requested it will be credited to the bank account of the customer by transfer.

 Requests should be emailed to: lindpark@bigpond.net.au

Please don’t hesitate to contact us first so we can fix the issue immediately.